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J. Schmid

new thinking for direct marketing

Geoff Wolf

    2012

  • Six Items to Consider When Analyzing Prior Season, Geoff Wolf
    Multichannel Merchant, February 2012

    We all know that consumer behavior is changing rapidly. Yet, when reviewing their prior season, many merchants continue to look at the same metrics year after year. In addition, merchants look at these metrics the exact same way every year. Read more.

    2011

  • Customer Retention: 7 Ways to Keep Your Customers, Geoff Wolf
    Multichannel Merchant, December 2011

    As we all know, it is imperative to stop consumers and get their attention before we can influence their behavior patterns. The good news is that for customer retention, you have a real advantage with your customers. Your brand itself gives you a head start over the competition. As long as you nurture this critical element of your marketing program and keep it healthy, the advantage is yours to lose. Recognition of your brand stops them automatically, and all you need to do is add a WOW factor. Do something different, fun and unusual. Stop them! Read more.

Lois Brayfield Lois Brayfield, President
Brent Niemuth Brent Niemuth, Partner & Creative Director
Chad Giddings Chad Giddings, EVP Marketing & Planning
Geoff Wolf Geoff Wolf, EVP Client Strategy
Jack Schmid Jack Schmid, Founder
Matthew Fey Matthew Fey, Strategic Copywriter
Ken Lane Ken Lane, Senior Marketing Consultant

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7 Tips For Avoiding Common Customer Research Mistakes

January 2012, Multichannel Merchant, Chad Giddings

A better understanding of customers, their needs, perceptions and attitudes is an important part of marketing and brand development. New technology and easy access to consumers...

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How to Create a Compelling Brand Story

Mar 15, 2012, Multichannel Merchant, By Brent Niemuth

Many brands have forgotten where they came from, what made them special, or have drifted so far from their roots that they've lost track of who they are..l

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3 Critical Copy Elements Your Catalog Can’t Live Without

Feb 17, 2012, Multichannel Merchant, By Matthew Fey

Be strategic and selective with your copy. Obviously, your catalog needs to have basic elements, like product names...

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