Branding Abroad: The French Riviera

Join Brent Niemuth, President and branding expert, as we hop across Europe’s cultural highlights in a fast-paced journey to Switzerland, France, Italy and Spain. In each short episode, Brent draws a branding lesson from the local landscape. Welcome to a series where culture meets branding insights, delivering quick and practical thoughts that redefine your understanding […]

5 Crucial Omnichannel Metrics

Omnichannel Marketing Part 10: Measure It Any seasoned direct marketer knows the importance of understanding the numbers side of the business. You have to know both the left-brain (analytic) and right-brain (creative) rules for maximum success. My philosophy is “know the rules before you break them.” People often ask me for the most important direct […]

Women of Adventure

Omnichannel Marketing Part 9: A Powerful Human Narrative Garmin’s Women of Adventure campaign has been a bastion of the company’s sports, fitness and outdoor recreation division since it launched over 5 years ago. Recognizing the growing trend of predominantly male customers in their outdoor segment, Garmin launched an initiative focused on engaging the female community, […]

Campaign Building Blocks

Omnichannel Marketing Part 8: Big Idea Campaign Why are marketing campaigns so effective? What is the secret behind the good ones that people remember and talk about (REI’s “Opt Outside”)? Quite simply, a BIG IDEA. The best marketing and advertising over the decades have always been driven by a singular great idea (“Got Milk?”). A core idea […]

The Power of Disrupt, Delight, and Drive

Omnichannel Marketing Part 7: The Campaign Formula Want to make a huge difference in response across all your channels? In this fast-paced digital era, capturing and retaining customer attention requires a thoughtful and strategic approach. But sometimes, we create complicated marketing programs without a true understanding of the consumer or what we ultimately want them […]

In Strategy

Campaign Coordination and Execution

Omnichannel Marketing Part 6: Campaign Coordination Crafting memorable creative that will compel and delight an audience is likely the most challenging task in the campaign process. Without a creative, brand-right theme, the campaign won’t get traction and meet objectives. That said, coordinating and executing the big idea is just as important. If the campaign isn’t […]

In Strategy

From Big Ideas to Brand Engagement

Omnichannel Marketing Part 5: Types of Campaigns As part of our deep-dive series into omnichannel marketing, we’ve discussed preparation and planning, but what about the message? Today, we’ll explore three distinct types of ad campaigns that dominate the industry: the captivating “Big Idea” campaign, the promotional powerhouse, and the ever-engaging brand campaign. The “Big Idea” Campaign: […]

In Strategy

Strategies for Breaking Down Silos

Omnichannel Marketing Part 4: The Customer-Centered Business Omnichannel success is all about breaking down barriers between channels and building cooperation. Every company that strives for omnichannel success is trying to change from being company-centric or channel-centric to being customer-centric. In a channel-centric company, one channel typically dominates the others. In this business model, the company […]

In Strategy

Conducting an Omnichannel Business Audit

Omnichannel Marketing Part 3: How You Should Do It If you want your business to survive in the coming months, focus is the name of the game. Consider conducting an omnichannel audit, an in-depth review of your business that will allow for the creation of a blueprint you can act on with focus rather than […]